ISLAMABAD -Jazz, Pakistan’s number one 4G operator and the largest internet and broadband service provider has maintained its strategic focus on 4G penetration, investing PKR 13.7 billion in network expansion during the 2 nd quarter of 2021. Within this, 4G network investment continued to be the principal focus, the population coverage of which reached 64% during the quarter, compared to 56% in 2Q20.
Jazz’s 4G user base witnessed an 11.7 million/ 61% YoY increase and 4G penetration increased from 30% to 44% YoY. Data consumption continued to rise with users consuming an average of 4.8 GB of data; a 36.3% YoY increase. Additional users contributed to an almost 11% expansion in Jazz’s total customer base YoY.
The company’s leading digital financial service, JazzCash, finished the quarter with 13.1 million monthly active users (up 61% YoY) and 82 thousand registered agents (+60% YoY). Jazz’s self- care app, Jazz World, continued to enjoy strong levels of customer adoption, as its monthly active user base grew by 42% YoY, reaching 8.7 million in 2Q21, cementing its position as the largest telecom app in Pakistan. Other content services also enjoyed further growth, with the monthly active user base rising to a cumulative 3.7 million, representing YoY growth of 55% in 2Q21.
Aamir Ibrahim, CEO of Jazz, said, “Our strategic focus remains on connecting fellow citizens to reliable, high-speed internet. We are also playing a part in creating a robust and inclusive digital ecosystem, and it is encouraging to see an increasing number of people making our digital services an integral part of their lifestyle.”
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