Karachi May, 2024 : Embarking on a transformative journey, Zindigi, powered by JS
Bank, in collaboration with the Sindh Mass Transit Authority (SMTA), People Bus Service, and
Mastercard, has reshaped Karachi’s public transportation landscape. Together, they’ve introduced
an advanced digital payment system aimed at elevating urban travel in Pakistan’s largest metropolis
to international standards. This initiative promises unparalleled ease and convenience for the city’s
millions of commuters.
A significant milestone for Karachi’s transit system, the initial rollout will see over one million Zindigi
Mastercard Travel cards distributed along with enabling existing Zindigi Card users to go cashless.
These cards are designed to seamlessly transition commuters from cash-based transactions to a
digital format, thereby reducing wait times and simplifying fare payments across the city’s bus
networks. Moreover, beyond travel, the card will also cater to recipient’s banking needs, offering a
comprehensive solution for everyday transactions.
Noman Azhar, Chief Officer at Zindigi, shared his thoughts on the initiative: “It’s truly inspiring to
contribute to the progressive initiatives of the Sindh government. Zindigi, driven by its visionary
approach, aims to enrich the lives of the masses by offering simplified solutions to all their unmet
needs. We provide banking service in the most unconventional way; we’re dedicated to transforming
entire journeys from start to finish for creating a positive impact. This is first of its kind open loop
transport card in Pakistan which will give customers access to entire banking system and will be used
in buses for commute as well as a normal debit card on all ATM and POS machines across Pakistan. “
You can get this card from any booth across the enabled routes or by simply downloading Zindigi app
and ordering your Sindh Mass Transit Card. In addition to this, existing Zindigi Debit Card customers
will also be able to use them in these buses.
A spokesperson from the Sindh Government also expressed enthusiasm about the collaboration,
stating, ” People’s Bus Service is once again ahead in making history. Automated fare collection
system is being introduced today. This will be Pakistan’s first automated fare collection system in a
mixed traffic bus.”
Mike Jones, Senior Vice President EEMEA Public Sector Lead at Mastercard, said: “At Mastercard,
we have served as an architect of pioneering urban mobility solutions for over a decade. We are
delighted to bring our state-of-the-art open-loop transit payment system from cities including
Singapore, Sydney, and London to Karachi. Together with our agile and innovative partners, we will
redefine the way Pakistan commutes, help to increase ridership and assist the country’s transit
ecosystem in going fully-digital.”
This collaborative effort is exemplary of how public-private partnerships can effectively drive
technological advancement and improve public services. It marks a progressive step towards digital
transformation aimed at enhancing the public transportation network in Karachi to better meet the
needs of its growing population and foster a more connected and sustainable urban environment.
