On 23 rd March, a lockdown was imposed all over Sindh to curb the spread of Coronavirus (COVID-19), financially affecting the lives of daily wagers. Areas where people accumulate including offices, public transport and other gathering places have been shut down, along with the services of online delivery platforms, with foodpanda being the prime example. During times like these, the food delivery platform takes a stand for its heroes by providing them with health, safety and financial support, to ensure their well-being. For the first time in Pakistan, foodpanda has transferred earning assistance to heroes to cover their basic expenses during the halt of operations in cities, during the lockdown. Amidst COVID-19, the food delivery platform ensures to create awareness about the virus amongst the heroes by constantly sending them educational messages and prompts to stay cautious. These awareness measures include infographics at rider hubs and social media assets to educate the riders about its levels of severity.
As an extra precautionary measure, an extra highly detailed infographic has been put up on rider hubs which instructs them to abide by the laws under Section 144, with handshakes and physical proximity being the core reasons for the spread of Coronavirus. As a constant reminder, the riders also get a message from the company, thanking them for their services during such a crucial time along with a highly detailed infographic that showcases the preventive measures for the pandemic. Daily temperature checks at rider hubs have now become an integral part of a hero’s job, before starting his shift. Also, to act as a safety measure a complete guide has been integrated on the foodpanda app to support contact less deliveries.
Ever since the outbreak, foodpanda has dispatched hand sanitizers to their heroes on-board and continues to actively distribute face masks and gloves to their heroes. foodpanda kept the heroes motivated by paying them a higher amount of what they earned per order previously. This step was taken in order to cover the financial loss borne by the heroes during the lockdown. If a hero is tested positive for COVID-19, he will be granted a paid leave as part of the newly launched ‘two weeks earning support programme’ to ensure his financial stability. If a case arises where a hero is hospitalized, his insurance will cover his daily expenses on a daily basis
Considering the rapid spread of the pandemic, the food delivery platform takes numerous measures to stand by their heroes, with the motive to help them tackle the virus by all means. One of major concerns for daily wagers is financial stability which isn’t a concern anymore for foodpanda heroes since their company has got them covered. Pakistan’s largest online food delivery platform works day and night to shield their heroes from the novel Coronavirus, assuring them that #foodpandacares.
Foodpanda Pakistan extends financial assistance to their heroes during lockdown
These are unprecedented times for the whole nation but some people are struggling more than others. With Sindh being on a lockdown for weeks now, many lives have been drastically affected especially those of our daily earners who struggle to make ends meet. The closure of businesses, marketplaces, restaurants and delivery services including foodpanda has disrupted routine operations causing economic activity to slow down.
During this crucial time, when everyone is practicing social distancing and surrounded by uncertainty, there are some brands and entities that have really come together and are stepping up to help their own. One of them being foodpanda Pakistan, the largest online food delivery platform that has taken multiple immediate measures for the delivery heroes to ensure their livelihoods stay intact. The biggest struggle daily wagers are currently facing is financial instability as many businesses have shut down, but
foodpanda’s initiative to provide monetary assistance to their heroes during these testing times is surely commendable. Ever since the spread of pandemic, all foodpanda heroes were properly trained and instructed to follow proper health and safety protocols. All necessary precautions were taken into consideration to ensure safety of not only delivery heroes but also customers and vendors. Some of their efforts included the distribution of hand sanitizers, mandatory temperature checks daily and installation of wash basins outside restaurants and rider hubs. As per the guidelines, no foodpanda hero was able to start their shift till they confirmed that the body temperature is below 37.5 degrees Celsius.
In addition, the foodpanda app also introduced new features allowing customers to purchase a foodpanda Hygiene Kit and the option to choose Contact Less Deliveries thus minimizing physical contact.
In the current situation, foodpanda is prioritizing the financial stability and health of their heroes by providing them financial support in more ways than one. By doing so, they have shown that foodpanda cares for their own by lessening the burden of many heroes and giving their families hope for a brighter and secure future. Pakistan’s largest online food delivery platform strongly encourages everyone to stay at home and deliver on their promise of safe and secure deliveries of food, groceries, medicines and much more when the lockdown is uplifted.
Foodpanda provides monetary assistance to their Riders’ fleet during COVID-19
A lockdown has been imposed in Sindh from 23 rd March, causing millions to stay indoors including daily wagers, during the outbreak of Coronavirus (COVID-19). Considering the rise of COVID-19 cases across the country, organizations such as Pakistan’s largest food delivery platform, foodpanda, stands by its heroes during this difficult time, ensuring their health and safety during the outbreak of the pandemic. For the first time in Pakistan, foodpanda has transferred earning assistance to fleets based in cities where the operations were halted. Amidst COVID-19, the food delivery platform ensures to create awareness about the virus amongst the heroes by constantly sending them educational messages and prompts to stay cautious. These awareness measures include infographics at rider hubs and social media assets to educate the riders about its levels of severity.
As an extra precautionary measure, an extra highly detailed infographic has been put up on rider hubs which instruct them to abide by the laws under Section 144, with handshakes and physical proximity being the core reasons for the spread of Coronavirus. As a constant reminder, the riders also get a message from the company, thanking them for their services during such a crucial time along with a highly detailed infographic that showcases the preventive measures for the pandemic. Daily temperature checks at rider hubs have now become an integral part of a hero’s job, which he’ll have to update on his roadrunner app, before starting work. Also, to act as a safety measure a complete guide has been integrated on the foodpanda app to support contact less deliveries.
Ever since the outbreak, foodpanda has been giving hand sanitizers to their heroes on-board and continues to actively distribute face masks and gloves to both new and existing heroes. foodpanda kept the heroes motivated by paying them a higher amount of what they earned per order previously. This step was taken in order to cover the financial loss borne by the heroes during the lockdown. If a hero is tested positive for COVID-19, he will be granted a paid leave as part of the newly launched ‘two weeks earning support programme’ to ensure his financial stability. If a case arises where a hero is hospitalized, his insurance will cover his daily expenses on a daily basis
As COVID-19 cripples every country across the globe, foodpanda is incorporating all means to ease the lives of its heroes and their families, ensuring health and financial stability. At this hour, the lives of daily wagers are especially affected since they do not have a fixed source on income however, this isn’t the case with foodpanda heroes as the food delivery platform works day by day to ensure health and safety not just of heroes but every person connected to the foodpanda family. Prioritizing health and safety at highest level, the food delivery platform encourages everyone to practice social distancing during the global pandemic, assuring us that #foodpandaCares.













