Karachi – July 30, 2025 – Zong, Pakistan’s leading technology innovation company, has launched a
dedicated Business Solutions experience zone for Small and Medium Enterprises (SMEs) at its Customer
Service Center (CSC) in Islamabad, marking another step in its journey to transform from a connectivity
provider into a full-scale digital services company.
This initiative reinforces Zong’s commitment to enabling Digital Pakistan by accelerating digital adoption
among local businesses. Through this dedicated space, SME customers can now explore a comprehensive
suite of enterprise solutions, from advanced connectivity to productivity-enhancing digital tools, all
curated to support their evolving business needs.
“At Zong, we envision a future where businesses, regardless of size, have access to intelligent digital
solutions that drive real growth,” said Muhammad Farooq Raza Khan, Head of Business Solutions. “This
new experience zone brings our solutions directly to the customer, providing a tangible environment
where SMEs can understand, engage, and benefit from our full digital ecosystem.”
In support of this regional outreach, Tauseef Ur Rahman Khan, Head of Sales, highlighted the strategic
significance of the initiative:
"Bringing our business solutions directly to SMEs through our service centers reflects our commitment to
be closer to our customers; offering not just products, but real partnerships built on understanding and
trust. This is how we drive meaningful digital enablement"
The Islamabad CSC marks the first of several locations planned across Pakistan, aiming to bridge the
digital capability gap faced by growing enterprises. The move is aligned with Zong’s broader ambition to
build a connected, innovative, and digitally empowered economy.
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