KARACHI, On intervention of Federal Ombudsman Secretariat, five claimants received their due amount of insurance claim from Postal Life Insurance Company.
Federal Ombudsman’s senior Adviser and in charge Regional Office Karachi, Syed Anwar Hyder, on Wednesday, handed over the cheques of insurance claim amount by Postal Life Insurance Company (PLIC) to the claimants.
According to details, Ms Sara Fatima resident of Gulshan-e-Shamim F.B. Area Karachi received a cheque amounting to Rs.37,78,500 against the insurance claim in respect of insurance policy of her deceased son.
Other claimants, Shah Hussain, Muhammad Aslam, Shahid Samiul Haque and Rehana also received cheques against their insurance claims as well.
Syed Anwar Hyder while speaking to APP at the occasion said that federal ombudsman secretariat was striving to resolve public complaints against different departments and organizations of the federal government and providing relief to aggrieved citizens in the minimum possible time and without any cost.
He said that federal ombudsman had received several complaints of delay in payment of insurance claims by Postal Life Insurance Company and State Life Insurance Corporation and special measures were taken to resolve the grievances and remedy to complainants was assured.
Sara Fatima lodged a complaint to the ombudsman that PLIC was delaying the payment of death claim in respect to insurance policy of her deceased son, Adnan Ahmed, he informed adding that notice was served to PLIC on which they not only admitted their fault but also issued the cheque of Rs.37,78,500 after fulfilling due formalities to the claimant.
Syed Anwar Hyder informed that there were 6 advisers at Regional Office Karachi who were disposing off over 24 thousands cases annually and providing relief to the aggrieved citizens.
He said that the most of the decisions made by federal ombudsman secretariat were complied by the relevant authorities as the ombudsman secretariat efficiently pursue the cases and ensure implementation over the decisions.
The reason behind the significant implementation ratio was powers conferred to federal ombudsman through the relevant laws which empower the ombudsman to initiate suo moto notice, contempt proceedings and issue non bailable warrant on non compliance, he added.
