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Frozen food brands including K&N’s accused for overcharging customers

The Consumer Association of Pakistan (CAP) has sounded the alarm on frozen food brands DC including K&N’s, accusing them of charging consumers for the weight of ice along with their products.

News Desk
March 11, 2025
Frozen food brands including K&N’s accused for overcharging customers
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Karachi : The Consumer Association of Pakistan (CAP) has sounded the alarm on frozen food brands DC including K&N’s, accusing them of charging consumers for the weight of ice along with their products.
In a press conference in Islamabad, the CAP Chairman Kokab Iqbal, stated that this practice is rampant due to a lack of regulation, with the government only fixing rates for fruits, vegetables, and groceries.
Iqbal has expressed concern that the growing demand for frozen food, driven by a decline in home cooking, has led to exploitation by sellers.
He questioned the Food Authority Department and Bureau of Supply about their oversight, asking if they have inspected frozen food manufacturers’ premises for hygiene and fair pricing practices.
The CAP chairman urged the Director General of the Food Authority to investigate frozen food manufacturers and provide consumers with information on product quality, quantity, and expiration dates. He also emphasized the need for transparency about the benefits and drawbacks of consuming frozen food.
Iqbal warned frozen food sellers to clearly label their products with manufacturing and expiration dates and to display banners indicating that the price does not include the cost of ice.
The CAP has demanded that provincial governments take immediate action to ensure that frozen food sellers sell products by weight only.
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