Karachi: Committed to providing Karachi with safe, secure, and uninterrupted power supply, K-Electric continues to progress against theft of electricity across the megacity. Every day, teams from each of the utility’s 30 Customer Care centers conduct extensive kunda removal drives to further the utility’s goals of reducing transmission and distribution losses.
Over 1800 kilos of illegal wires being used to energize almost 900 connections have been removed from the areas of North Karachi, North Nazimabad, New Karachi, and Surjani. KE’s teams in Orangi also removed over 180 kilos of kunda wires, while over 500 kilos were removed from Baldia and various localities of Lyari.
In one incident in the Central Muslimabad area near the Lyari Expressway, KE teams identified and removed a 200 meter long underground cable weighing 700 KG which had been illegally installed to power a water hydrant.
Caption: 200 kilogram underground wire recovered from Central Muslimabad Area. Such acts are actionable under the law and carry hefty penalties.
Expressing grave concern, Spokesperson K-Electric Ovais Munshi stated, “These incidents are a stark reminder of the scale of the problem facing Karachi, where a handful of activities is yielding over 3000 kilograms of illegal wires. Not only do these pose a threat to the safety of the public, such cables are also prone to short circuiting which can result in fires that damage KE’s network. We urge the public to support the utility’s efforts to reduce the electricity losses and enable KE to bring uninterrupted power supply to a larger part of Karachi.”
Compounding the problem of theft is non-payment of electricity bills which increases the ratio of losses in an area. As a private company, KE cannot continue to provide ‘free’ electricity to customers who steal electricity and also amass heavy outstanding dues. Alongside regular disconnection drives which involves 5,000 disconnections each day on average due to non-payment of bills, KE teams are also regularly engaging with customers through various activities to encourage them towards timely bill payments. Day-long consumer facilitation camps have also been established across Gadap, Malir, Korangi, Tipu Sultan, and Bahadurabad among other communities where residents can be immediately assisted on their billing queries.
Caption: Consumer Facilitation camp established at Al-Asif Square, an area with cumulative outstanding dues of over PKR 200 million. Over 700 consumers visited the camp and received immediate assistance on their billing and technical complaints.
KE urged its customers to play their role in creating safer and thriving communities by ensuring timely bill payments and reporting incidences of electricity theft. For this purpose, the company has an established platform called “Speak Up” where any complainant can report instances of theft or malpractice under assurance of anonymity. All complaints are independently investigated and strict action is taken in case any malpractice is identified.
